We never sell or give away any private information about you to anyone, not even the software companies we represent. So, you will not get a lot of Spam from the purchases you make with us. We will also not abuse this information by sending you lots of marketing fluff. We will only send you good technical information and product information that is important. If at any time, you wish to be removed from our mailing list, please let us know and we will immediately remove you. We do not want to bother you with lots of worthless marketing information.
Our special discount prices are available to user group members and their guests. If you are not a member of a user group, I would encourage you to find and attend a user group meeting in your area. We list many user groups in the User Groups section of our web site. I'm sure you can find one near you.
While you are looking at the many products we have to offer you, click on the button next to any product that interests you to add it to your shopping cart. When you have all of the products you want in the shopping cart, complete your order.
Most of our products can be ordered on a CD or as a download. We normally ship CDs to locations in the USA or Canada and only charge $5 per order for shipping. If you live outside of this area, selecting download will be the best way to receive your product. We will ship you a CD if you want, but the delivery may take several days.
All orders are processed manually offline, so delivery of downloaded items may take up to 24 hours to be received and processed. Normally, this is handled in a much shorter period of time. Mail items are usually sent the next day and should arrive in 2-4 days in the USA. Mail orders outside the USA may take 2 - 3 weeks to be delivered.
If you wish to purchase by check and mail us your order, then download our order form, complete it and mail it to us with your check. Orders with payment by check will be held until the check arrives. Contact us if your products don't arrive in that period of time.
Prices are shown in USA dollars only. We will charge your credit card that amount in USA dollars. The conversion to your local currency is done by your credit card company and not by us. If you are concerned about the conversion rate they give you, you need to contact your credit card company and not us. We accept the following credit cards only -- Visa, MasterCard, Discovery, and American Express.
We offer a full refund of your purchase price within 30 days if you are not happy with the products. Shipping charges are not refundable, since they were used to ship the product to you. Please contact us at email@example.com if you want to return an item and we will tell you how to do this. It may be as easy as emailing us back the serial number of the product.
Our products are intended to be sold to user group members or their guests. Those visiting this website are considered guests of user groups. We reserve the right to refuse to sell to anyone at anytime without giving a reason.
In this section we state what policies we adhere to on this website. These are the rules that we will abide to and we expect our site users to understand and follow. We just want to all be on the same page in our relationship.